FAQ
How do I create an account?
To create an account, click on the "Profile" icon on the top right corner of the homepage near the search icon, fill in your personal details, and follow the instructions sent to your email for verification.
How can I track my order?
Once your order is shipped, we will send you an email with the tracking number. You can use this number to track your order directly on the courier's website or through your account under "Help->Track Your Order".
Do you accept cash on delivery (COD)?
Yes, we do have COD, however if you visit our store you can also make payment at store.
What payment methods do you accept?
We accept all major debit and credit cards (Visa, MasterCard), UPI, and NetBanking depending on your location.
Is there a return policy?
Yes, we offer a 30 days return policy for all our products. For more details and policy rules please visit our "Refund Policy" section under home page.
How do I contact customer support?
You can reach our customer support team via email at info@dakshinvastram.com, WhatsApp or by calling us at +917002409435 / +918876920433 during business hours.
How do I contact customer support?
You can reach our customer support team via email at info@dakshinvastram.com, WhatsApp or by calling us at +917002409435 / +918876920433 during business hours.
How do I request a refund?
To request a refund, please contact our customer support team at info@dakshinvastram.com within 30 days of receiving your product. We will provide you with further instructions on how to return the product and initiate the refund process.
