Frequently Asked Questions
Yes, we do! We provide Free Blouse Stitching for all orders including fall and pico. We know it’s hard to find affordable tailoring, so we stitch your blouse before dispatch based on your measurements. You can fill in your custom blouse size form directly on the product page before checkout.
We understand — not being able to touch and feel the fabric is a common concern.
To help you make an informed decision, we:
•Use natural lighting and close-up photos (no filters)
•Provide video reels and draping demos
•Mention exact fabric type, GSM, and texture feel (e.g., soft, glossy, flowy)
Still unsure? You can always reach out for a video preview on WhatsApp.
No, never. Your sarees are shipped with DDP(Delivered Duty Paid) Service, so:
•✅ No customs or import duties
•✅ No VAT/Tax surprises
• ✅ Fast shipping within 5–7 days via DPD, DTDC, Delhivery
•✅ Fully trackable shipping
Absolutely. All prices are displayed in your local currency, and you can pay using:
• Debit/Credit Cards
• Apple Pay
• Google Pay
• Shop Pay
• UPI
• NetBanking
To create an account, click on the "Profile" icon on the top right corner of the homepage near the search icon, fill in your personal details, and follow the instructions sent to your email for verification.
Once your order is shipped, we will send you an email with the tracking number. You can use this number to track your order directly on the courier's website or through your account under "Account->Track Your Order".
Yes, we do have COD only for India market, however if you visit our store in India you can also make payment at store.
We accept all major Debit and Credit Cards (Visa, MasterCard), Apple Pay, Google Pay, Shop Pay, UPI, and NetBanking depending on your location.
Yes, we offer a 30 days return policy for all our products. For more details and policy rules please visit our "Refund Policy" section under home page.
You can reach our customer support team via email at info@dakshinvastram.com, WhatsApp or by calling us at +917002409435 / +918876920433 (India) & +447405578188 (USA/UK/EU/Global) during business hours.
To request a refund, please contact our customer support team at info@dakshinvastram.com within 30 days of receiving your product. We will provide you with further instructions on how to return the product and initiate the refund process.
Absolutely! You can send a saree as a gift anywhere in the UK, USA, EU, Australia or India.
• 🎁 Just mention “This is a gift” at order special instructions during checkout
• ✍️ Add a gift message during the order
• 📦 We’ll include gift wrapping and remove pricing from the invoice
• 🛍️ You can also ship to a different delivery address (no signature required)
For special occasions like birthdays, weddings, or festivals — sarees make timeless gifts.
Yes. We offer a 30-day return/exchange policy, even on gifted sarees.
• The recipient can contact our support with the order number or sender’s name
• We’ll assist with returns, size exchange, or even blouse adjustments if needed
Gifting made safe and simple 💝
We offer flexible options to suit your needs:
• 👗 Blouse stitching is free for all orders — just select the stitching option on the product page or checkout and provide your measurements.
•👚 Matching petticoats are available as an optional add-on (with a small extra charge).
➡️ Just mention it in the Order Notes section at checkout, and our team will contact you to assist.
We’re happy to customise your order as per your request!
Yes — for all orders, your saree arrives:
• ✔️ With blouse stitched
• ✔️ Fall and pico done
• ✔️ Optionally bundled with matching petticoat
Just unwrap and wear!
Yes, all our sarees are 100% real and looks exactly as pictured. To keep our pricing affordable and consistent across hundreds of products, we use AI-generated images with the same model to showcase the sarees clearly and beautifully. This helps us avoid expensive photoshoots and pass the savings on to you.
We understand that you may want more reassurance — which is why:
• 🧵 You can request real saree photos or videos via WhatsApp or email before placing your order.
• 📦 We offer easy returns and a 30-day return policy to ensure you’re completely satisfied.
• 💬 Our team is available for any questions — just reach out, and we’ll be happy to help!
• 🌍 We’ve already served happy customers in UK, India, USA, Australia & Europe.
We accept orders from the UK, India, USA, Australia, Canada, and Europe. Pay securely in GBP, USD, EUR, INR, CAD, or AUD using Debit/Credit Cards, Apple Pay, Google Pay, Shop Pay, UPI, or NetBanking. Free standard shipping takes 7–10 days.
Absolutely! We offer global customer support.
• 💬 Reach us directly on WhatsApp for fast help
• 📧 Email support with 24–48 hr response
We’re here to help — before and after your purchase ❤️